Credit Counseling

By Minh Tong Reviewed by Melissa Cook Updated Mar 14, 2023
Credit Counseling

Credit counseling is a service offered to individuals who are struggling with debt management or are looking to improve their financial situation. 

It is a process that involves working with a trained credit counselor to review your financial situation, create a budget, and develop a plan to manage your debts effectively.

Credit counselors are trained professionals who work with individuals to provide guidance on how to improve their financial situation. They may work for non-profit organizations or for-profit companies that specialize in credit counseling services.

The role of a credit counselor is to help clients understand their financial situation, identify potential areas for improvement, and develop a plan to achieve their financial goals. This process typically involves several steps.

First, the credit counselor will review the client’s financial situation, including their income, expenses, and debts. This helps the counselor to understand the client’s current financial position and identify any areas where they may be able to save money.

Next, the credit counselor will work with the client to create a budget that is tailored to their specific needs and goals. This budget will help the client to better manage their money and prioritize their expenses.

Once the budget has been established, the credit counselor will work with the client to develop a debt management plan. This plan may involve negotiating with creditors to reduce interest rates or develop a payment plan that is more manageable for the client.

In addition to debt management, credit counselors may also provide guidance on other financial matters, such as saving for retirement, building credit, and managing investments. They may also offer educational resources, such as workshops or online courses, to help clients improve their financial literacy and make informed financial decisions.


Minh Tong

Minh leverages decades of experience in marketing, sales management and technology to provide high-level advice and lead new initiatives. Minh has a Bachelor of Science in Business/Managerial Economics from University of California at Irvine. He brings over 20 years of sales and executive management experience to the company and his responsibilities include customer service improvement, professional development, and carrying out communications and marketing. Originally from the east coast, Minh resides in southern California and enjoys spending time with his family, going to the beach, and playing a variety of sports.